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The Complete Guide to Business Intelligence for Small Businesses

This guide shows you how to start using Business Intelligence for your small business. We focus on the basics and provide a range of practical tips that will enable you to get up and run quickly. Business intelligence can help companies improve their operations, manage risk, plan future investments, increase the effectiveness of marketing and sales activities, and measure performance against goals.

The Value of Customer Experience for Business Strategy

The Value of Customer Experience for Business Strategy What is the customer experience? Customer Experience Management encompasses all aspects of a company’s relationship with their customers. For example, Customer Experience Managers might focus on improving the way the company communicates with its customers – whether through email, social media, phone calls or live chat. Alternatively, […]

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